Privacy Policy
Notice Of Your Financial Privacy Rights
Carolina Trust Bank Consumer Privacy Notice
Carolina Trust Bank recognizes and respects your personal privacy. Confidentiality is an important part of providing quality financial services. Our organization is committed to upholding high standards of privacy for your protection and benefit. Whether you are an existing customer, a former customer, or are considering a relationship with us, we want you to know how we collect, use and retain information about you and your business relationship with us. Our customer privacy program is summarized below.
Collection, Use and Retention of Customer Information:
We collect, use and retain customer information from a variety of sources for the purpose of administering our business or to provide products, services or other opportunities for our customers. Customer information is obtained directly from the customer, is collected when recording customer activity and related transactions, or is requested with your permission from outside sources (such as employment verification, credit reports, etc.). This information is used to evaluate and manage our risks; to protect and administer your accounts, records and funds; to comply with applicable laws and regulations; to develop and enhance our portfolio of products and services and other valid business purposes.
Information Accuracy:
Carolina Trust Bank continually strives to maintain complete and accurate information about you and your account. If you ever believe that our information is inaccurate or incomplete, please notify us immediately. We will review your concerns and correct any inaccuracies. Please inform us of the information you believe is incorrect and we will respond appropriately. Send your notice to:
Carolina Trust Bank
Attention: Compliance Officer
PO Box 308
Lincolnton, NC 28093-0308
Employee Access to Customer Information:
Our institution maintains security levels and related procedures to protect your confidential information in accordance with federal guidelines. Secured access is delegated upon a "need to know" basis commensurate with each employee's responsibilities. Our employees are instructed in the importance of confidentiality and are provided with written code of conduct guidelines.
Maintaining Customer Privacy with Third Party Business Partners:
It is necessary upon occasion to provide personally identifiable information about our customers to a party outside of our organization. Carolina Trust Bank is highly selective in choosing vendors and service companies that assist us in serving our customers. These relationships are maintained solely to perform services on our behalf including, but not limited to, customer statement rendering, items processing, electronic data processing services, or other services required to support our products and services. These business partners agree to safeguard our confidential customer information and they must abide by applicable law.
Restricted Disclosure of Information:
We do not disclose confidential information about you to anyone except as permitted by law.